We are Hiring!
Emergency Response Africa (ERA) is a health tech company on a mission to change how emergency medical care is delivered in Africa. We leverage the power of technology and community to get victims the care they need in as little as 3 minutes, and ensure they arrive at the right hospital for their emergency.
ERA is looking to hire highly qualified personnel who are skilled and passionate about providing safe, fast and affordable emergency response to fill the following positions:
Location: Lagos (Mainland)
Type of Work: Full Time
Emergency Medical Dispatcher 1 Position
Background
Are you an experienced nurse looking for a new challenge and an opportunity to advance your career? If you are a highly competent, dedicated and compassionate person who can work under pressure, we have the perfect job for you! We are looking for a qualified nurse to receive emergency calls and supervise our emergency response command center operations in Lagos. This position will evolve into a more supervisory role for the right candidate as operations grow.
Key Responsibilities
Serve as emergency dispatcher
Receive all in-coming calls and assign case priority
Provide phone first aid, referrals, and guidance to non-emergency callers
Utilize ERA technology platform to dispatch first responders
Support first responders during active response
Maintain quality assurance of documentation and client records
Ensure compliance with policies and procedures
Evaluate paramedics performance
Provide psychological and emotional support to patients and their family and friends
Provide clinical expertise in the management of medical emergencies
Handle complaints or other issues
Maintain a running inventory of medical supplies on the response vehicle and makes purchases when necessary
Requirements and Qualifications:
Previous working experience as a Nursing Supervisor and / or emergency call taker/dispatcher for (3) year(s)
BSc or diploma in nursing
Any additional certification in healthcare administration will be considered an advantage
CPR and Basic Life Support (BLS) certification
Current Advanced Cardiac Life Support (ACLS) certification and Pediatric Advanced Life Support (PALS) certification, or ability to obtain such within 6 months of hire
Valid nursing license
In-depth knowledge of hospital procedures
Outstanding patient management skills
Excellent communication and leadership skills
Great organizational and time management
Problem solver with a positive attitude
Thorough knowledge of legal regulations and best practices in healthcare
How to Apply
Click on Apply Now and complete the form, attach a copy of your resume and Cover Letter. Application closes on Wednesday August 18, 2021.